Software Product Manager

Group:                 Tompkins Robotics

Location:            Orlando, Fl | Remote Office

Position Type:    Full Time | Exempt

Tompkins Robotics is a global leader focused on the robotic automation of distribution and fulfillment operations. Our primary system, tSort, consists of autonomous mobile robots that sort a wide range of items and parcels to consolidation points for order fulfillment, store replenishment, returns, parcel distribution – virtually any process in the supply chain. tSort is a truly modular, scalable, and portable robotic sortation system that helps build world-class supply chains while providing unmatched flexibility and throughput. With three models, tSort; tSort Plus; tSort Mini; and two sortation methods, tilt trays and cross belts; as well as other innovations like tSort 3D, xChange, PickPal, tSort Lift, and tSort Post, Tompkins Robotics systems handle the broadest range of product on the market, from small operations in the backroom of a grocery, to large fulfillment centers processing millions of units a day. Our systems maximize performance, making our clients more agile, adaptable, profitable, and successful in today’s dynamic marketplace.

We are seeking a dynamic and enterprising Software Product Manager having experience with complex enterprise software products to join our team based in Orlando, FL. You will be responsible for collecting, understanding, and documenting business requirements and workflows relating to our software products. You will also be responsible for transforming the requirements into well-defined product features and guiding enhancements to our Transcend Robot Execution Platform – the software that makes our robotic solutions possible. This is a work-from-home position, but some travel to Tompkins’ offices and customer sites may be required.

Responsibilities:

  • Document product requirements gathered from stakeholders, engineers, and customers

  • Create product workflows for features 

  • Create epic level tickets to define product roadmap features

  • Work closely with product managers, engineering leads, and the customer service team to understand product capabilities and future needs

  • Foster the process of feature design, scope and sizing, user story definition, and delivery

  • Maintain close engagement with the full life cycle of product feature development 

  • Collaborate with others in an agile development environment

  • Assist with product roadmap definition and refinement

  • Interact with prospects and customers to understand needs and assess product value

  • Assist with product feature demos

  • Explain and visualize product features and business requirements to others

  • Connect product features to business outcomes 


Specific Skills:

  • Bachelor’s degree in an engineering discipline (or equivalent)

  • 3+ years’ experience as a business analyst, product owner, or in a process automation-oriented role dealing with enterprise software

  • Self-starter with strong organizational and task management skills

  • Experience using agile management tools (Jira) to create work tickets and monitor development progress

  • Ability to work effectively with remote, distributed teams in a dynamic, fast-paced startup culture

  • Exposure to agile product development, scrum, and user experience (UX)

  • Any exposure to automation, warehouse management or control/execution systems is a big plus

  • Experience with Behavior Driven Development preferred

  • A high-level understanding of APIs, communication protocols, and message-oriented applications is a plus

Personal Skills:

  • Excellent team player who demonstrates a “make-it-happen” mindset and the ability to bring others along on the journey

  • Ability to understand the big picture of a system

  • Fast learner with a strong interest in understanding and creating new technology

  • Ability and desire to work in a fast-paced, entrepreneurial environment

  • Ability and desire to deliver quality results, periodically with tight timelines

  • Strong inter-personal skills to establish and maintain effective working relationships with others

  • Excellent written and verbal communication skills

  • Must be able to work independently without much supervision

Tompkins Robotics offers a flexible work environment to support balance in your life and keep you performing at your best.  You will have direct impact on the future direction of the platform and will find a distinctive place to thrive along with us.  Join our team and see how you can make a difference   

To Apply: Please send your resume and a cover letter detailing your relevant experience to jobs@tompkinsrobotics.com. In your email, include examples of past sales successes and how your skills align with the job requirements. We look forward to reviewing your application.