Sales Engineer – Pick Assist Autonomous Mobile Robots “PA-AMRs”

 

Group:                 Tompkins Robotics

Location:            Orlando, Fl | Remote Office

Position Type:    Full Time | Exempt

The Sales Engineer is an innovative, collaborative, motivated, self-starter. This candidate will be able to engage senior supply chain executives to identify an opportunity, work with the solutions team to develop a solution, and lead the proposal and sales process utilizing the leadership team as necessary to close deals. They should have the ability to build a robust pipeline and help customers identify their business needs and work to coordinate the best solution. The role requires a high-energy expert who can pursue new business opportunities with confidence, with excellent problem solving, and interpersonal skills.  

They will be directly working together with the Vice President to define the sales strategies for different prospects.

 

Essential Job Functions:

  • Support Business development by researching prospective accounts in targeted markets.
  • Identify, manage, and develop new sales opportunities to expand our customer base.
  • Understand the target markets, industries, and companies for our products and applications and which market strategies can be used to attract clients. 
  • Drive end-user adoption of Tompkins Robotics offerings through events and training, seminars, webinars, demonstrations, and other activities as appropriate.
    • Focus on Pick Assist Autonomous Mobile Robots “PickPal” and “PickPallet” solutions.
    • Provide pre-sales technical assistance to potential and current customers, helping them to understand the correct solution for their needs.
    • Prepare and deliver quotations, proposals, and follow-up on customer inquiries.
    • Ensure all customer communications are prompt, professional, and solution oriented.
  • Demonstrate ability to relate client business challenges to Tompkins Robotics solutions.
  • Deliver Tompkins Robotics value proposition in a persuasive and accurate manner.
  • Prepare correspondence and materials for individual prospects that are customized to the client.
  • Develop and implement sales plans for assigned accounts.
  • Develop a complete understanding of the customers' organizational structure and key buying influences of assigned accounts.
  • Perform customer presentations articulating the value proposition of product/solution/service offerings.
  • Maintain knowledge of competitive products to enable the capability to effectively address and dispel objections to Tompkins Robotics solutions.
  • Maintain and strengthen relationships with existing customers to ensure ongoing business can customer satisfaction
  • Lead interactions with clients throughout the sales process and utilize supporting resources as appropriate.
  • Actively work and collaborate with Solutions Engineers, Software, Operations, and Product Development to create solutions with necessary inputs to develop the proposal.
  • Actively work with Marketing to promote products, capabilities, and services.
  • Maintain funnel and track projects in CRM.
  • Other activities as assigned by leadership team.

 

Job Requirements:

  • BS/BA in related discipline or advanced degree. A degree in Engineering is a plus. 
  • Ability to translate business needs into business opportunities which can be executed in small steps and prioritize them according to business value and impact. 
  • Experience in warehousing, distribution, and fulfillment operations.
  • Experience with Pick Assist AMRs.
  • Supply chain consulting experience a plus.
  • Data driven, proven analytical, customer focused, proactive, creative, and innovative. 
  • Typically, 3+ years of successful experience in complex solution sales or in a related field, with 5+ years of logistics and automation experience.
  • Excellent verbal and written communication skills.
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Willingness for business travel.
  • Good balance of sales, business, and technical skills

Tompkins Robotics, a business unit of Tompkins International, is focused on the robotic automation of distribution operations. Our primary system t-Sort consists of autonomous mobile robots. t-Sort is the world’s first portable, automated material handling sortation system that is creating a huge paradigm shift in the supply chain. It is revolutionizing how the basic distribution function of order fulfillment is accomplished for our customers. Applications include ecommerce, store replenishment, returns, parcel sortation and unique functions like retail store fulfillment for local ecommerce and Buy Online Pickup In-Store orders. We continue to expand this core system with complementary robotic systems to automate processes in fulfillment operations. Our systems maximize performance with mobile, scalable, flexible, and portable robotics solutions. We create profit and value for our clients, making them more agile and adaptable to the highly dynamic changes in the marketplace.   

 

To Apply: Please send your resume and a cover letter detailing your relevant experience to jobs@tompkinsrobotics.com. In your email, include examples of past sales successes and how your skills align with the job requirements. We look forward to reviewing your application.